If you believe that Andrews Center has violated your privacy rights, you have the right to file a complaint. You may complain by contacting:

Andrews Center Consumer Rights Officer
P.O. Box4730
Or call
903.597.1351 (Tyler) or
800.374.6058 (Toll Free)

Region VI, Office for Civil Rights
U.S. Department of Health & Human Services
1301 Young St. – Suite 1169
Dallas,TX 75202
214.767.4056; 214.767.8940 (TDD)
214.767.0432 FAX

Office of Attorney General
P.O. Box12548
(800) 463.2100 (toll free)

You must file your complaint within 180 days of when you knew or should have known about the event that you think violated your privacy rights.

For complaints against alcohol or drug abuse treatment programs, contact the United States Attorney’s Office for the judicial district in which the violation occurred. To locate this office, consult the blue pages in your telephone book.

Andrews Center will not retaliate against you if you file a complaint.

For further information:
Contact the Andrews Center Privacy Officer by calling (903) 597.1351 (Tyler) or (800) 374.6058 (toll free), writing to P.O. Box 4730, Tyler,Texas 75712 or via e-mail at

Effective Date:April 14, 2003.

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