By applying utilization management, the provider aims to have a balance between the demand for services, availability of resources and the needs and well-being of people who need behavioral health services. The Texas Resilience and Recovery model of care requires the development of standardized, evidenced-based practices that are provided to address a person’s needs.

The clinical guidelines identify:

  • The evidence-based services
  • Amount, duration and scope of delivery for the services
  • Population being served